What to Expect

• Tracking and Reporting

  Our online system allows tenants to make their repair requests electronically. This creates an instant paper trail, allowing us to document every step of the repair process. You’ll have access to the documentation too, including invoices and follow up communication with the tenants.

• 24-hour Emergency Response

  When something goes wrong in the middle of the night, we’ll handle it. HomeRiver Group® Cincinnati has an emergency line answered by a live person 24-hours a day and seven days a week.

• Outstanding Responsiveness

  We take maintenance seriously. We know it helps to preserve the condition of your asset and it keeps good tenants satisfied that their needs are being met.